Help Center/Account & Billing

Account & Billing

Understand plans, pricing, billing, and how to manage your subscription.

Plans
Choose between Free and Professional depending on your usage and feature needs.

Free

$0 forever
  • 7 core AI tools + Coach Vario
  • Vynaro Spark AI model
  • Weekly usage limits
  • PDF Coaching Reports (watermarked)
  • Usage tracking in dashboard
  • Support within 24h

Professional

$20/mo
  • All 10+ AI tools
  • Spark, Pulse, and Elite AI models
  • Higher weekly capacity
  • File uploads (TXT, PDF, Word, Excel)
  • Live web search
  • PDF export without watermark
  • Advanced conversation management
  • Profile-based context retention
  • Priority email support (24h)
  • Early access to new features

Annual billing available: $180/year (25% savings — equivalent to $15/month)

See the full comparison on the Pricing page.

Managing Your Subscription
Manage upgrades, downgrades, and cancellation from your billing settings

Go to Settings → Billing to view your current plan, manage your subscription, or make billing changes.

Upgrades take effect immediately and unlock Professional features right away.

You can cancel anytime in Settings → Billing. Professional access continues until the end of your current billing period.

Downgrades take effect at the end of your current billing period.

Payment & Billing

Accepted payment methods

Vynaro accepts major credit cards, Link, and Amazon Pay. Payments are processed securely through Stripe.

Invoices and receipts

Billing history, invoices, payment methods, and billing details are available in Settings → Billing.

Refund policy

Vynaro does not offer refunds on subscription payments. If you believe there has been a billing error, contact support@vynaroai.com.

Billing FAQ
Common questions about plans and payments

Professional gives access to all three AI models — Spark, Pulse, and Elite — with weekly usage only and significantly higher capacity. It includes all 10+ AI tools, Coach Vario with expanded capabilities, usage statistics dashboard, file uploads (TXT, PDF, Word, Excel), live web search, PDF export (no watermark), advanced conversation management (archive & complete chats), priority email support (24h), and early access to new features.

Professional is $20 per month. Annual billing is $180 per year — equivalent to $15 per month, saving 25% compared to monthly.

Yes. Cancel at any time through your account settings. You will retain access to Professional features until the end of your current billing period.

Vynaro does not offer refunds on subscription payments. If you believe there has been a billing error, please contact support@vynaroai.com and we will investigate. You can cancel at any time; access continues until the end of the billing period.

Yes. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period so you retain access for the time already paid.

We accept all major credit cards (Visa, Mastercard, Amex), Link, and Amazon Pay. Payments are processed securely through Stripe.

Billing issue or question?

Email us and we'll investigate.