Help Center/Account & Billing

Account & Billing

Understand plans, pricing, billing, and how to manage your subscription.

Plans
Choose between Free, Professional, and Elite depending on your usage and feature needs.

Free

$0 forever
  • 7 core AI tools + Coach Vario
  • Vynaro Spark model
  • Basic usage for trying out the platform
  • 1 project · 6 pins
  • PDF Coaching Reports (watermarked)
  • Usage tracking in dashboard

Professional

$19/mo
  • All Free tools + Pitch Deck Writer
  • Spark + Pulse models
  • Extended capacity for regular use
  • 5 projects · 20 pins
  • File uploads + archive
  • Coach memory (20 slots)

Elite

$49/mo
  • All 11+ AI tools
  • Spark, Pulse & Elite models
  • Maximum capacity for power users
  • Unlimited projects & pins
  • Web research + Deep research
  • Notes / Workbench
  • Coach memory (50 slots)
  • Data collection always off

Annual billing available: $470/year (20% savings — equivalent to $39/month)

See the full comparison on the Pricing page.

Managing Your Subscription
Manage upgrades, downgrades, and cancellation from your billing settings

Go to Settings → Billing to view your current plan, manage your subscription, or make billing changes.

Upgrades take effect immediately. You can upgrade from Free to Professional, Free to Elite, or Professional to Elite. Access to new features and models activates right away.

You can cancel anytime in Settings → Billing. Paid plan access continues until the end of your current billing period, then your account reverts to Free.

Downgrades take effect at the end of your current billing period so you retain access for the time already paid.

Payment & Billing

Accepted payment methods

Vynaro accepts major credit cards, Link, and Amazon Pay. Payments are processed securely through Stripe.

Invoices and receipts

Billing history, invoices, payment methods, and billing details are available in Settings → Billing.

Refund policy

Vynaro does not offer refunds on subscription payments. If you believe there has been a billing error, contact support@vynaroai.com.

Billing FAQ
Common questions about plans and payments

Professional includes all Free tools plus Pitch Deck Writer, Spark and Pulse models, extended capacity for regular use, 5 projects, 20 pins, file uploads (50MB total), archive, Coach Vario with expanded capabilities and 20 memory slots, 250-character custom instructions, and the option to opt out of data collection.

Professional is $19 per month. Annual billing is $190 per year — equivalent to $16 per month, saving 17% compared to monthly.

Elite gives access to all three AI models — Spark, Pulse, and Elite — with maximum capacity for power users. It includes all 10+ AI tools, Coach Vario with full capabilities and 50 memory slots, file uploads (100MB total), live web search, PDF export (no watermark), advanced conversation management, priority email support (24h), and early access to new features.

Elite is $49 per month. Annual billing is $470 per year — equivalent to $39 per month, saving 20% compared to monthly.

Yes. Cancel at any time through your account settings. You will retain access to Elite features until the end of your current billing period.

Vynaro does not offer refunds on subscription payments. If you believe there has been a billing error, please contact support@vynaroai.com and we will investigate. You can cancel at any time; access continues until the end of the billing period.

Yes. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period so you retain access for the time already paid.

We accept all major credit cards (Visa, Mastercard, Amex), Link, and Amazon Pay. Payments are processed securely through Stripe.

Billing issue or question?

Email us and we'll investigate.